1. Home
  2. FAQ
Help Center

Tatabat FAQ — answers to all your questions, right here

From registration to payments, bonuses to gaming — find clear answers to all things Tatabat on this page. If you can't find what you need, our live chat team is here to help.

50+
Frequently Asked Questions
6
Sorted by category
In Bengali
Full Support
24/7
Live Support
All Questions
Register
Payment
Bonus
Gaming
Security

Account & Registration

8 Questions

On the registration page Go there and create your account with your name, email, mobile number, password, and date of birth. After registering, verify your email to activate your account. The whole process takes just 3–5 minutes.

No. Tatabat allows only one account per mobile number and email address. Creating multiple accounts is prohibited and doing so may result in all accounts being closed and balances forfeited.

To register on Tatabat, Minimum age 18 required. A national ID or birth certificate may be requested to verify your age during KYC. Any account found to belong to a minor will be closed immediately.

First, check your spam or junk folder. Wait a few minutes and try again. If the issue continues, use the "Resend verification email" option on the login page. If it still doesn't arrive, contact the support team via live chat.

KYC (Know Your Customer) is the identity verification process. To process withdrawals and ensure account security, KYC is mandatory. You'll need to upload a photo of your National ID or passport. Verification is typically completed within 24–48 hours.

If your account is closed, contact the support team via live chat or email. Accounts are usually suspended temporarily due to inactivity, verification issues, or security concerns. Providing accurate information typically leads to a quick resolution.

To change your registered name, contact the support team and provide a valid ID. Changing your email or mobile number requires additional verification for security purposes. Address and other details can be updated directly from Settings.

Yes, your account can be permanently deleted upon request to the support team. Please withdraw any remaining balance beforehand. Alternatively, Self-Exclusion alternatives are also available.

Deposit & Withdrawal

7 Questions

Tatabat currently supports deposits via Mobile Banking, bank transfer, and selected electronic wallets. The full list of available payment methods can be found in the Cashier section.

The minimum deposit amount on Tatabat may vary depending on the payment method. Check the Cashier section or ask via live chat for the exact amount. All payment methods allow you to start depositing with a small amount.

Deposits on most payment methods Instant or within a few minutes is credited to your account. Bank transfers may take 1–3 banking days. If a deposit hasn't arrived, contact support with your transaction ID.

For accounts with completed KYC verification, withdrawals are generally Within 1–3 business days processed. First-time withdrawals may take a little longer due to additional verification. VIP members enjoy faster processing.

Tatabat does not charge any fees on deposits. However, your mobile banking provider or bank may apply their own transaction fees. This depends entirely on the policies of the respective service provider.

Withdrawals are typically held for fraud prevention purposes Using the same payment method, is recommended. However, exceptions may apply in certain situations. Contact our support team for more details.

Contact the support team via live chat as soon as possible. Transaction ID, amount, and time Please provide the details. Acting quickly gives the best chance of a resolution.

Bonuses & Promotions

6 Questions

Register Once done, a welcome bonus will be automatically credited to your account on your first deposit. The bonus terms and wagering requirements Terms and Conditions Available on the page.

Wagering requirement means you must place a certain amount in bets before withdrawing bonus funds. Example: a 20x wager on a BDT 100 bonus means you need to bet BDT 2,000 in total. Each bonus has its own terms — read them before claiming an offer.

Log in every day to earn special rewards. The more consecutive days you log in, the better the rewards. Missing a day resets your streak back to the beginning, so it's best to log in once every day.

You can find your unique referral code in Account Settings. When someone registers using your code and makes their first deposit, you'll receive a special bonus. There's no limit on the number of referrals.

No, bonus balance cannot be withdrawn directly. Once you meet the specified wagering requirements, winnings from the bonus are converted to real money and can then be withdrawn.

Cashback lets you recover a percentage of your losses over a set period. It's usually calculated on a weekly or monthly basis. VIP members receive cashback at a higher rate.

Gaming & Platform

6 Questions

Tatabat offers:
  • Bingo — popular lottery-style games
  • Game Lobby — a variety of casino games
  • Fish Game — action-packed fishing games
  • Bet and Betting — Sports Betting
  • Live dealer games, slots, and much more

Yes, Tatabat fully supports both mobile browsers and the Android app. App Download for a smoother gaming experience.

In most games Session Recovery Feature Yes — when you reconnect, the game resumes from where it left off. If a live game round is incomplete due to a connection issue, the system will settle it automatically. Contact support if you have a dispute.

Tatabat's games are Provably Fair or certified RNG (Random Number Generator) technology. Live games feature real dealers visible on video. If you suspect any irregularity in a result, report it to support.

Minimum and maximum bet limits vary by game and are displayed in the game interface. Many games allow you to start with very small amounts, which is especially convenient for new players.

Betting The Sports Betting section covers cricket, football, badminton, tennis, and many more international sports. Live markets are also available for popular tournaments in Bangladesh.

Security & Privacy

5 Questions

Yes. Tatabat uses 256-bit SSL encryption to keep all your data secure. Your personal and financial information is never shared with third parties. To learn more, Privacy Policy Read.

After logging in Account Settings → Security Go to the section and enable Two-Factor Authentication. Once you verify your mobile number, you'll receive an OTP on every login. This is the most effective way to protect your account.

No. Tatabat staff will never ask for your password, OTP, or payment PIN. If anyone asks for this information, it's a scam — immediately notify our real support team via live chat.

Always use the official website tatabat.pro. Double-check the URL — even a slight variation could indicate a phishing site. Do not click on links from unknown sources. Avoid logging in over public Wi-Fi.

In Account Settings, Responsible Gaming You can set deposit limits, session time limits, and cooling-off periods from this section. For more details, Responsible Gaming View page.

Mobile App

4 Questions

Download page Download the Tatabat Android APK directly from here. Before installing, enable "Install from unknown sources" in your phone's settings. For safety, turn it off again after installation.

Yes, the Tatabat app gives you full access to all games, deposits, withdrawals, bonuses, and support. Additional app benefits include Fast loading, push notifications & biometric login।

First, make sure your device runs Android 5.0 or higher. Check that you have enough storage space. Confirm that "Install from unknown sources" is enabled. If the problem persists, delete the app file and Download or get help via live chat.

You'll receive an in-app notification whenever a new update is available. Download page Download and install the latest version from here — no need to uninstall the old app. Installing over it will update automatically.
Useful Links
Register Log In App Download Game Lobby Responsible Gaming Terms and Conditions Privacy Policy About Us
Support Contact
Live Chat

24/7 instant help — get the fastest resolution right here.

Email Support

[email protected]

Response Time

Live Chat: Instant | Email: 12–24 hours

Did you know?

Log in to Tatabat every day to earn a special daily bonus. The longer your streak, the bigger the reward!

Tatabat advantages

Why Tatabat choose

Millions of gamers in Bangladesh choose Tatabat for the real advantages it offers.

🇧🇩
Full Bengali Support

Site, app, and support — all in Bengali. Built specifically for users in Bangladesh.

24/7 in Bengali
⚡
Fast Payment Processing

Deposits are instant, withdrawals are fast. Transact easily via mobile banking or bank transfer.

Instant Deposit
🔒
Bank-Grade Security

256-bit SSL, 2FA, and round-the-clock fraud monitoring. Your data and funds are safe.

SSL secured
🎮
Massive Game Collection

From slots to Live Casino, bingo to Sports Betting — find games across 100+ categories.

100+ Games
🏆
VIP Loyalty Program

Earn points on every bet. Reach higher VIP tiers to unlock exclusive benefits and faster withdrawals.

VIP benefits
📱
Android App

Download the Android app for free. Enjoy fast loading, push notifications, and biometric login.

Free
If you can't find an answer,

Have a question? We're here for you

If you can't find your answer in the FAQ, reach us via live chat. Our support team is available 24/7 and always ready to help.

Free Registration Log In App Download
24/7 Live Chat Email Support Bengali Support
বাংলা